Frequently Asked Questions

Answers to Common Questions

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FAQ

Each of Nan Resources LLC's managed shared and reseller servers carry a 45 day unconditional money back guarantee on them. If you are not completely satisfied with our services and terminate your account within the first 45 days of signing up for your service, you will be given a full refund of the contract amount. Remember, this is only for monthly shared or reseller packages and does not apply to dedicated servers, administrative fees, install fees for custom software, or domain name purchases.
We currently do not offer any trial account for new users however; you are free to see a demo of the web hosting control panel you will be using by clicking here
As soon as payment is received your service will be setup immediately. Usually it is instant if you pay with a credit card using any of our payment gateways. However; if you pay to the bank we will have to verify the payment went through. Once that verification is done. Your services will run. Verficiation takes just a few moment once we receive notification from either the bank or you. You can also send in payment receipt and we will activate yourself.
We accept PayPal(Must be a verfied PayPal Account), Credit Cards, and Bank Transfer.
We offer domain name registration, web hosting, cloud hosting, Cloud IT services (new service we are introducing), server management, Consulting Services.
We also offer server management and setup. We will be happy to help you setup your servers of course for a fee. We also offer consulting services in the following areas:
  • Virtualization
  • Infrastructure Design
  • Procurement of IT equipment
  • Cloud Services
You are free to send us a support ticket from your client area or simply send an email to support @ nanresources.com